Will and Mike were absolutely terrific! We were very pleased with their work and felt we were treated fairly. We have kids with asthma so we wanted to get the problem taken care of right away, and that is exactly what they did. My husband does the maintenance for our church and if ever we have a situation with water we will be contacting you. Thank you again for all the help and great customer service!— Crystal Moore
If you live in the Chicagoland area and are experiencing water damage from a failed sump pump,
sewage backup or other plumbing issue, you have come to the right place.
At Chicago Water & Fire Restoration, we specialize in water removal & restoration of all types and sizes
and stand ready to solve your problem 24 hours a day – 7 days a week. With a full service restoration
approach, we can handle everything from the initial cleanup & drying service, all the way through to the
Our process works through mitigating, or “minimizing the severity” of your loss. We do this through our emergency response crews that come equipped to extract all water, apply a disinfectant, remove any non-salvageable materials and use drying equipment to dry the materials that can be saved, and prevent mold. On average, every $1 spent on mitigation can save $5 in future repair costs. As response time is so critical, getting a free estimate as soon as possible is extremely important to reducing further damage and preventing mold.
Our illustrations below detail our specific procedures based on the cleanliness of the water source & conditions & amount of dwell time. If you have any questions about how your situation should be handled, please contact us.
Category 1 water intrusions are the result of compromised sanitary water supply lines. In order for a situation to remain a Category 1, water must not have sat in a structure for more than 72 hours, and materials affected must be clean and well maintained. Odors indicate that the cleanliness of the water is not Category 1.
Water that contains a significant degree of chemical, biological and/or physical contamination is said to be Category 2. In order to remain a Category 2, water must not be allowed to dwell in the structure for extended time. If the water source was originally Category 1, the water will degrade to Category 2 after 72 hours. When water is a Category 2, it will continue to degrade and become a Category 3 after 48 hours.
When water intrusion results from a grossly unsanitary source, carries disease causing agents, or when water has dwelled in a structure for more than 120 hours, it is said to be Category 3. Regardless of the initial source, water can be deemed Category 3 if it is allowed to dwell in the structure for five days. Removal of all highly porous materials and thorough cleaning or surfaces to be restored is required.